FAQ

FAQs regarding language lessons

It depends on your personal abilities and the time you invest to learn Spanish. The more classes you take, and the more exposure to the language you get outside the class, the sooner you will learn the language.
No one can accurately tell you how long it will take you to learn another language. There is no shortcut to language learning, it takes time and effort.

Yes, we do. Our classes are tailored and suit the needs of every individual student. We provide everything at no extra cost.

Our classes are offered as private classes or group classes.
You give us a call or send a WhatsApp to book the first class. At the end of every class we set the next date or dates.
Yes. Our classes are tailored and suit the needs of every individual student.
During the COVID crisis the classes will be given online by Skype, WhatsApp, FaceTime or Zoom. Once restrictions are more lenient or even lifted one-on-one classes can be provided. Another alternative is the Walk & Talk class. A conversation lesson whilst taking a stroll in el Médano.
You can cancel your class 24 hours in advance by phone or WhatsApp. If you cancel within 24 hours you will be charged for the class.
Our classes are for all ages and nationalities. We are currently teaching children, teenagers, university students, professionals, retired people, and other persons who want to learn a foreign language.

No, our classes focus on communication skills in Spanish and German, so they cover different areas such as grammar, vocabulary, culture and social interaction. We focus on the four skills: listening, reading, writing and speaking.

You will be sent a bill at the end of the month with the kind request to pay within 7 days. It is also possible to pay cash at the end of each lesson.
The delivery time of a translation depends on the length of the text to be translated and the planning at the time of the translation request.

FAQs regarding text translations

The delivery time of a translation depends on the length of the text to be translated and the planning at the time of the translation request.
Most requests we receive are for Dutch-Spanish-Dutch, German-Spanish-German and English-Spanish-English.
We are not certified translators but we work closely together with certified translators if such a document is required.
The price per word is between €0.10 and €0.25 and depends on the type of the document to be translated, the language combination, the amount of work involved, the subject matter and the deadline. We will always send you a quote before starting the translation.
Text expansion or contraction means that the amount of words in the source language could be different in the target language.
Each translated text is revised again by a second person. This prevents minor typing or spelling mistakes.
For official instances and legal proceedings it is often a requirement that a translation is certified.
This depends very much on the text. On average it is between 1000 and 2000 words per day.

FAQs regarding interpreter services

Consecutive interpreting:
As the speakers pause after each phrase, they give time for the interpreter to organise her thoughts before conveying meaning in another language. Consecutive interpreting is useful for small-scale events, classes, business meetings, house owner meetings, etc.

Phone interpreting:
Essentially carrying out consecutive interpreting over the phone between one or more parties.

On-site/escort interpreting:
On-site/escort interpreting is an interpreter who is there to interpret (or orally translate) everything that a client says into the target language and also to interpret everything else that is said from that foreign language into the client’ s language. 
Example: Accompany a client to a doctor’s appointment, police station or tax office.

What are the costs?
The costs are €30 per hour, counting from the time the interpreter leaves her house until she returns home. These €30 per hour include gasoline and excludes Canary tax IGIC.